items tagged with Outsourcing

Australian-based Panviva, a global provider of business process guidance systems (BPG), has snagged a deal to supply its SupportPoint system to business process outsourcing group, Stellar.

Unisys has won yet another extension to its outsourcing contract with the Australian National Audit Office (ANAO).

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In anticipation of growth over the next two years, Australian budget airline, Jetstar, has outsourced management of its website, Jetstar.com, to critical application management and hosting company, Hostworks.

Australian listed IT services company CSG (ASX:CSV) is opening a new office  in South Australia following its selection for the South Australian Government’s Distributed Computing Support Services (DCSS) register of outsourcing contract providers.

Unisys’ credit services subsidiary has been awarded a two and a half year contract extension on its mortgage processing platform supplied to RHG Homes.

In a deal worth more than $350 million, Indian IT global services provider, HCL Technologies has entered into a seven year outsourcing services contract with Reader's Digest.

The heady rates of growth in outsourced and in-house software and systems testing services that characterised the market over the past four years are over, but there’s still growth, albeit at a much slower rate.

Macquarie Telecom seems to be defying the economic downturn with rapid expansion and growth in its hosting and data business now accounting for one third of overall revenue and a resulting doubling of its sales and operations team over the past three months.

The current economic downturn is expected to dampen demand in the Asia Pacific contact centre outsourcing market, with less new business and tightening budgets from existing customers in 2009, but it’s by no means all gloomy according to a report by consultants, Frost & Sullivan.

Internet service provider EFTel Limited (ASX: EFT) has expanded its Wholesale Division - to be known as EFTel Wholesale in the wake of its recent acquisition of the Concept Group.