items tagged with Support
HP's special day for Snow Leopard users
Written By: Stephen Withers
Section: Core Dump
Category: Apple and anything else
2009-09-01 01:17:53
HP will support Mac OS X 10.6 Snow Leopard users, but not until next week. The company has also made it easier for Mac or iPhone owners to use its Snapfish photo service.
Read More About HP's Special Day For Snow Leopard Users...
Written By: Stephen Withers
Section: Core Dump
Category: Apple and anything else
2009-09-01 01:17:53
HP will support Mac OS X 10.6 Snow Leopard users, but not until next week. The company has also made it easier for Mac or iPhone owners to use its Snapfish photo service.
Read More About HP's Special Day For Snow Leopard Users...
User group KPIs to keep SAP honest
Written By: Beverley Head
Section: Technology feature
Category: Virtualisation
2009-08-05 23:29:55
A range of key performance indicators which will track the performance of SAP’s enterprise support services will be completed within the next couple of months, and from then on SAP price hikes will be indexed to the KPIs.
Read More About User Group KPIs To Keep SAP Honest...
Written By: Beverley Head
Section: Technology feature
Category: Virtualisation
2009-08-05 23:29:55
A range of key performance indicators which will track the performance of SAP’s enterprise support services will be completed within the next couple of months, and from then on SAP price hikes will be indexed to the KPIs.
Read More About User Group KPIs To Keep SAP Honest...
NZ’s Certus acquires Aust. IBM services company
Written By: Peter Dinham
Section: Information technology news
Category: Software
2009-06-09 07:13:01
IBM software services company, New Zealand-based Certus Solutions, has acquired Australian company Eos Solutions to form what it claims is the largest specialist IBM software service and support company across the region.
Read More About NZ’S Certus Acquires Aust. IBM Services Company...
Written By: Peter Dinham
Section: Information technology news
Category: Software
2009-06-09 07:13:01
IBM software services company, New Zealand-based Certus Solutions, has acquired Australian company Eos Solutions to form what it claims is the largest specialist IBM software service and support company across the region.
Read More About NZ’S Certus Acquires Aust. IBM Services Company...
Fujitsu flys high with multi-million dollar Qantas end user deal
Written By: Stan Beer
Section: Technology feature
Category: Server
2009-04-29 16:45:04
IT services provider Fujitsu has scored a seven year multi-million dollar contract to supply end user computing services to Australia's flagship airline Qantas. Under the deal, Fujitsu will provide all user facing services for Qantas’ domestic and international operations.
Read More About Fujitsu Flys High With Multi-Million Dollar Qantas End User Deal...
Written By: Stan Beer
Section: Technology feature
Category: Server
2009-04-29 16:45:04
IT services provider Fujitsu has scored a seven year multi-million dollar contract to supply end user computing services to Australia's flagship airline Qantas. Under the deal, Fujitsu will provide all user facing services for Qantas’ domestic and international operations.
Read More About Fujitsu Flys High With Multi-Million Dollar Qantas End User Deal...
Tesco deploys CRM system to help customers buying tech products
Written By: Peter Dinham
Section: Technology Industry
Category: Deals & Wheels - Contracts
2009-04-05 07:07:10
Read More About Tesco Deploys CRM System To Help Customers Buying Tech Products...
Written By: Peter Dinham
Section: Technology Industry
Category: Deals & Wheels - Contracts
2009-04-05 07:07:10
UK retailer, Tesco, is to deploy a CRM solution from IT services vendor, RightNow, to help it improve the support provided to customers during their buying process.
Read More About Tesco Deploys CRM System To Help Customers Buying Tech Products...
Essential Linux tools for the PC technician
Written By: David M Williams
Section: The Linux distillery
Category: The Linux user and switcher blog
2009-03-15 01:52:00
Recently, I blogged that every good IT technician really needs Linux in their toolkit – even if you're strictly a Windows shop. Here are more good reasons why a bootable Linux CD can really save your bacon including indispensable tools you must have.
Read More About Essential Linux Tools For The PC Technician...
Written By: David M Williams
Section: The Linux distillery
Category: The Linux user and switcher blog
2009-03-15 01:52:00
Recently, I blogged that every good IT technician really needs Linux in their toolkit – even if you're strictly a Windows shop. Here are more good reasons why a bootable Linux CD can really save your bacon including indispensable tools you must have.
Read More About Essential Linux Tools For The PC Technician...
Linux saves the day: why every good toolkit should have Linux
Written By: David M Williams
Section: The Linux distillery
Category: The Linux user and switcher blog
2009-03-08 20:45:38
No matter if you're exclusively a Windows shop, every good IT technician needs Linux in their toolkit. A bootable Linux CD has saved my bacon more than once.
Read More About Linux Saves The Day: Why Every Good Toolkit Should Have Linux...
Written By: David M Williams
Section: The Linux distillery
Category: The Linux user and switcher blog
2009-03-08 20:45:38
No matter if you're exclusively a Windows shop, every good IT technician needs Linux in their toolkit. A bootable Linux CD has saved my bacon more than once.
Read More About Linux Saves The Day: Why Every Good Toolkit Should Have Linux...
Which enterprise Linux to choose?
Written By: David M Williams
Section: Technology feature
Category: Enterprise
2009-02-03 18:54:14
Debate abounds between Linux lovers which distribution to choose on the desktop. But what about the server? Yes, all versions of Linux are equally capable of serving your mail and web site, but just what is it in those so-called "enterprise" editions that make them, well, enterprise-y?
Read More About Which Enterprise Linux To Choose?...
Written By: David M Williams
Section: Technology feature
Category: Enterprise
2009-02-03 18:54:14
Debate abounds between Linux lovers which distribution to choose on the desktop. But what about the server? Yes, all versions of Linux are equally capable of serving your mail and web site, but just what is it in those so-called "enterprise" editions that make them, well, enterprise-y?
Read More About Which Enterprise Linux To Choose?...
Revenge of the nerds: business users must take more responsibility for personal IT
Written By: David M Williams
Section: Technology feature
Category: Enterprise
2009-01-31 06:53:56
It's the classic battle between the suits and the geeks, but there's no denying in these economically turbulent times business leaders need to skill up their own basic IT ability.
Read More About Revenge Of The Nerds: Business Users Must Take More Responsibility For Personal IT...
Written By: David M Williams
Section: Technology feature
Category: Enterprise
2009-01-31 06:53:56
It's the classic battle between the suits and the geeks, but there's no denying in these economically turbulent times business leaders need to skill up their own basic IT ability.
Read More About Revenge Of The Nerds: Business Users Must Take More Responsibility For Personal IT...
Geeks seek to hack depression
Written By: David M Williams
Section: Information technology news
Category: Internet
2008-12-15 08:40:09
It's easy to tell an extroverted IT professional: they're staring at YOUR shoes. Jokes aside, the stereotypical computing worker may be hiding a dark secret. Yet, they're not alone, according to a new online support group for the tech crowd.
Read More About Geeks Seek To Hack Depression...
Written By: David M Williams
Section: Information technology news
Category: Internet
2008-12-15 08:40:09
It's easy to tell an extroverted IT professional: they're staring at YOUR shoes. Jokes aside, the stereotypical computing worker may be hiding a dark secret. Yet, they're not alone, according to a new online support group for the tech crowd.
Read More About Geeks Seek To Hack Depression...
Replacing Linux with Windows saves £1 million
Written By: Stephen Withers
Section: Information technology news
Category: Open Source
2008-12-03 16:05:57
A UK company says its switch from Linux to Windows will save it £1 million (almost $A2.3 million). How does that work?
Read More About Replacing Linux With Windows Saves £1 Million...
Written By: Stephen Withers
Section: Information technology news
Category: Open Source
2008-12-03 16:05:57
A UK company says its switch from Linux to Windows will save it £1 million (almost $A2.3 million). How does that work?
Read More About Replacing Linux With Windows Saves £1 Million...
IBM's Jackie Olson explains ITSO mission and services (iTWire podcast)
Written By: Tony Austin
Section: A Meaningful Look
Category: Pod Casts
2008-10-07 02:47:36
Jackie Olson, program director of IBM's International Technical Support Organization (ITSO) and Authoring Services, tells us in this iTWire podcast about the ITSO's numerous products and services, plus its benefits to IBM customers, IBM business partners, other parts of IBM, and the general IT community.
Read More About IBM's Jackie Olson Explains ITSO Mission And Services (ITWire Podcast)...
Written By: Tony Austin
Section: A Meaningful Look
Category: Pod Casts
2008-10-07 02:47:36
Jackie Olson, program director of IBM's International Technical Support Organization (ITSO) and Authoring Services, tells us in this iTWire podcast about the ITSO's numerous products and services, plus its benefits to IBM customers, IBM business partners, other parts of IBM, and the general IT community.
Read More About IBM's Jackie Olson Explains ITSO Mission And Services (ITWire Podcast)...
Big Blue sees Red -- Celebrating 40 years of IBM international technical support
Written By: Tony Austin
Section: A Meaningful Look
Category: Personal and Enterprise Computing
2008-09-25 03:58:20
IBM recently celebrated the 40th anniversary of its international technical support organisation, ITSO, and has committed to continue producing its core product, free IBM Redbooks, which these days are downloaded in the tens of millions.
Read More About Big Blue Sees Red -- Celebrating 40 Years Of IBM International Technical Support...
Written By: Tony Austin
Section: A Meaningful Look
Category: Personal and Enterprise Computing
2008-09-25 03:58:20
IBM recently celebrated the 40th anniversary of its international technical support organisation, ITSO, and has committed to continue producing its core product, free IBM Redbooks, which these days are downloaded in the tens of millions.
Read More About Big Blue Sees Red -- Celebrating 40 Years Of IBM International Technical Support...
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