items tagged with Redbooks

IBM's Jackie Olson explains ITSO mission and services (iTWire podcast)
Written By: Tony Austin
Section: A Meaningful Look
Category: Pod Casts
2008-10-07 02:47:36
Jackie Olson, program director of IBM's International Technical Support Organization (ITSO) and Authoring Services, tells us in this iTWire podcast about the ITSO's numerous products and services, plus its benefits to IBM customers, IBM business partners, other parts of IBM, and the general IT community.

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Big Blue sees Red -- Celebrating 40 years of IBM international technical support
Written By: Tony Austin
Section: A Meaningful Look
Category: Personal and Enterprise Computing
2008-09-25 03:58:20
IBM recently celebrated the 40th anniversary of its international technical support organisation, ITSO, and has committed to continue producing its core product, free IBM Redbooks, which these days are downloaded in the tens of millions.

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