items tagged with ACCAN
Complain about your telco, and have them pay you $50
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2009-10-23 01:24:24
The telecomms consumers lobby group - ACCAN, has ramped up its assault on the telecoms industry with demands that telcos compensate consumers who have to resort to the Telecommunications Industry Ombudsman to resolve issues with telcos.
Read More About Complain About Your Telco, And Have Them Pay You $50...
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2009-10-23 01:24:24
The telecomms consumers lobby group - ACCAN, has ramped up its assault on the telecoms industry with demands that telcos compensate consumers who have to resort to the Telecommunications Industry Ombudsman to resolve issues with telcos.
Read More About Complain About Your Telco, And Have Them Pay You $50...
ACCAN lobbies for "truly historic" reforms to telecoms legislation
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-10-11 01:13:46
ACCAN is proposing an amendment to the telecoms legislation that would be "truly historic for enhancing end-user welfare, both for consumers and business, and in so doing strengthen the development of a networked information economy."
Read More About ACCAN Lobbies For "Truly Historic" Reforms To Telecoms Legislation...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-10-11 01:13:46
ACCAN is proposing an amendment to the telecoms legislation that would be "truly historic for enhancing end-user welfare, both for consumers and business, and in so doing strengthen the development of a networked information economy."
Read More About ACCAN Lobbies For "Truly Historic" Reforms To Telecoms Legislation...
Telstra's HFC network should be open access, says ACCAN
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-10-11 00:55:28
The draft Telecoms legislation, now under scrutiny by a Senate enquiry, provides for the divesture of Telstra's HFC network but does nothing to ensure that change of ownership would make what is now a closed network an open access network, says ACCAN.
Read More About Telstra's HFC Network Should Be Open Access, Says ACCAN...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-10-11 00:55:28
The draft Telecoms legislation, now under scrutiny by a Senate enquiry, provides for the divesture of Telstra's HFC network but does nothing to ensure that change of ownership would make what is now a closed network an open access network, says ACCAN.
Read More About Telstra's HFC Network Should Be Open Access, Says ACCAN...
Conroy tightens measures to protect telecoms consumers
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-09-15 03:03:06
Consumer protection aspects of telecoms legislation - such as the standard telephone service, the provision of payphones and the customer service guarantee will be tightened considerably under the proposed new telecommunications legislation and much greater control given to the minister and the ACMA.
Read More About Conroy Tightens Measures To Protect Telecoms Consumers...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-09-15 03:03:06
Consumer protection aspects of telecoms legislation - such as the standard telephone service, the provision of payphones and the customer service guarantee will be tightened considerably under the proposed new telecommunications legislation and much greater control given to the minister and the ACMA.
Read More About Conroy Tightens Measures To Protect Telecoms Consumers...
ACCAN targets self-regulation, broadcasting and the NBN
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-09-03 00:22:04
The new consumers telecommunications body, ACCAN is proposing to expand its scope to cover broadcasting and to demand legislation requiring that the government formally respond when presented with evidence of systemic failures in the telecoms and broadcasting markets. Also on the table is a proposal that it lobby for "The abandonment or reform of self-regulation to a best practice system that better delivers consumer outcomes, and is more technology neutral."
Read More About ACCAN Targets Self-Regulation, Broadcasting And The NBN...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-09-03 00:22:04
The new consumers telecommunications body, ACCAN is proposing to expand its scope to cover broadcasting and to demand legislation requiring that the government formally respond when presented with evidence of systemic failures in the telecoms and broadcasting markets. Also on the table is a proposal that it lobby for "The abandonment or reform of self-regulation to a best practice system that better delivers consumer outcomes, and is more technology neutral."
Read More About ACCAN Targets Self-Regulation, Broadcasting And The NBN...
Watch out carriers or we'll fight you on TV: ACCAN head
Written By: Stan Beer
Section: Telecommunications
Category: Policy & Regulation
2009-08-26 03:46:27
In a colourful speech today, Allan Asher, the new CEO of the Australian Communications Consumers Action Network (ACCAN) has given telco service providers a tongue lashing. He warned that they risk having their reputations publicly questioned in the media by the new telecoms consumer peak body if they don't pick up their game.
Read More About Watch Out Carriers Or We'll Fight You On TV: ACCAN Head...
Written By: Stan Beer
Section: Telecommunications
Category: Policy & Regulation
2009-08-26 03:46:27
In a colourful speech today, Allan Asher, the new CEO of the Australian Communications Consumers Action Network (ACCAN) has given telco service providers a tongue lashing. He warned that they risk having their reputations publicly questioned in the media by the new telecoms consumer peak body if they don't pick up their game.
Read More About Watch Out Carriers Or We'll Fight You On TV: ACCAN Head...
Communications Alliance CEO Anne Hurley to leave in 2010 - UPDATED
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-08-24 22:33:22
Communications Alliance CEO, Anne Hurley, has announced that she will step down from the role in 2010. Her decision comes at a time when the NBN and re-energised consumer representation are putting increased pressure on the organisation.
Read More About Communications Alliance CEO Anne Hurley To Leave In 2010 - UPDATED...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-08-24 22:33:22
Communications Alliance CEO, Anne Hurley, has announced that she will step down from the role in 2010. Her decision comes at a time when the NBN and re-energised consumer representation are putting increased pressure on the organisation.
Read More About Communications Alliance CEO Anne Hurley To Leave In 2010 - UPDATED...
Conroy: Service levels still not good enough
Written By: James Riley
Section: Information technology news
Category: Telecoms
2009-08-24 02:25:12
Spiralling complaints about the service levels of Australia’s largest phone and internet companies has levelled off in the past six months – but not enough to convince Government to withdraw a threat of regulatory intervention.
Read More About Conroy: Service Levels Still Not Good Enough...
Written By: James Riley
Section: Information technology news
Category: Telecoms
2009-08-24 02:25:12
Spiralling complaints about the service levels of Australia’s largest phone and internet companies has levelled off in the past six months – but not enough to convince Government to withdraw a threat of regulatory intervention.
Read More About Conroy: Service Levels Still Not Good Enough...
ACCAN lobbies for real-time-text service
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-08-23 14:06:28
The Australian Communications Consumer Action Network (ACCAN) has demonstrated real-time text (RTT) conversation over a VoIP telephone service to members of Parliament and is lobbying for its introduction in Australia to supplement the existing TTY service for the hearing and speech impaired, which does not operate over IP networks.
Read More About ACCAN Lobbies For Real-Time-Text Service...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-08-23 14:06:28
The Australian Communications Consumer Action Network (ACCAN) has demonstrated real-time text (RTT) conversation over a VoIP telephone service to members of Parliament and is lobbying for its introduction in Australia to supplement the existing TTY service for the hearing and speech impaired, which does not operate over IP networks.
Read More About ACCAN Lobbies For Real-Time-Text Service...
ACCAN comes out fighting, slams Telstra billing fee
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-07-21 01:27:05
The newly-formed Australian Communications Consumer Action Network (ACCAN) has made its public debut with new CEO, Allan Asher, slamming Telstra's plan to charge for bill payments other than by direct debit.
Read More About ACCAN Comes Out Fighting, Slams Telstra Billing Fee...
Written By: Stuart Corner
Section: Telecommunications
Category: ExchangeDaily
2009-07-21 01:27:05
The newly-formed Australian Communications Consumer Action Network (ACCAN) has made its public debut with new CEO, Allan Asher, slamming Telstra's plan to charge for bill payments other than by direct debit.
Read More About ACCAN Comes Out Fighting, Slams Telstra Billing Fee...
New consumer telecoms body scores Allan Asher as CEO
Written By: Stuart Corner
Section: Technology feature
Category: Server
2009-04-16 21:45:14
The strength of consumer representation on telecommunications issues has ramped up significantly with the new consumer telecoms body ACCAN naming Allan Asher, a highly experienced and highly regarded consumer champion with a strong telecoms and trade practices background, as its CEO.
Read More About New Consumer Telecoms Body Scores Allan Asher As CEO...
Written By: Stuart Corner
Section: Technology feature
Category: Server
2009-04-16 21:45:14
The strength of consumer representation on telecommunications issues has ramped up significantly with the new consumer telecoms body ACCAN naming Allan Asher, a highly experienced and highly regarded consumer champion with a strong telecoms and trade practices background, as its CEO.
Read More About New Consumer Telecoms Body Scores Allan Asher As CEO...
Government gives new telecoms consumer body a $700k kick-start
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2008-12-01 14:45:18
Communications minister, senator Stephen Conroy, has given a $700,000 foundation grant to the nascent peak body formed to represent consumer telecoms users, the Australian Communications Consumers Action Network (ACCAN).
Read More About Government Gives New Telecoms Consumer Body A $700k Kick-Start...
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2008-12-01 14:45:18
Communications minister, senator Stephen Conroy, has given a $700,000 foundation grant to the nascent peak body formed to represent consumer telecoms users, the Australian Communications Consumers Action Network (ACCAN).
Read More About Government Gives New Telecoms Consumer Body A $700k Kick-Start...
Australian consumers get stronger voice on telecoms issues
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2008-08-05 23:03:15
A new body has been formed which promises to strengthen Australian consumer representation across a wide range of telecommunications issues.
Read More About Australian Consumers Get Stronger Voice On Telecoms Issues...
Written By: Stuart Corner
Section: Telecommunications
Category: Policy & Regulation
2008-08-05 23:03:15
A new body has been formed which promises to strengthen Australian consumer representation across a wide range of telecommunications issues.
Read More About Australian Consumers Get Stronger Voice On Telecoms Issues...
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