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Global Indian-based IT services giant, Infosys, has launched its new infrastructure testing service which it says will help companies improve IT infrastructure reliability and efficiency and minimise the sort of disruption Australian banking customers previously faced due to technical glitches when using ATMs and other banking services.

In an interview with iTWire from the company’s offices in India, Infosys Senior Vice President and Global Head of Business, Chandrashekar Kakal (pictured), said the risk of problems like those that had previously occurred in the banking system here in Australia, or with other systems in large enterprises around the world, could be “significantly reduced” with the deployment of end-to-end infrastructure testing like that launched globally today by Infosys.

“There is no 100% guarantee, but risks to businesses and enterprise are minimised and significantly reduced with infrastructure testing. It is not left to chance,” Kakal stressed.

Kakal makes the point that infrastructure testing is important for companies consolidating infrastructure in data centres, particularly as they move into the cloud.

Kakal cites various industry estimates that the cost of date centre downtime can range between $80,000 and $500,000 an hour for large enterprises and he says infrastructure testing from Infosys will “significantly help reduce downtime and resulting costs.”

He cites IDC on the need for infrastructure testing, specifically its Director, Application Development, Testing and Management Services, Rona Shuchat, who comments that “as enterprises are challenged by deployment of increasingly diverse technologies including virtualisation, collaboration and cloud, there is a growing urgency to validate, streamline and optimise underlying infrastructure being transformed with the data centres.”

In a further comment, Shuchat says that end-to-end infrastructure testing services with related program governance, risk assessment, configuration, security, interface and performance testing will “help enterprises scale up to meet the multi-dimensional complexity of their growing infrastructure and application portfolios.”

Infosys’ new offering comprises a range of services spanning the entire infrastructure life cycle, from new hardware deployment and integration to migration and operations, and Kakal describes infrastructrure testing as an “innovation at the intersection of two of our core offerings – infrastructure management and testing.”

“This is an excellent example of how we are innovating across services to help our clients drive greater infrastructure reliability. We are already seeing a positive response from many clients for this offering and have also started assisting several organisations across geographies and industries."

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Peter Dinham

 

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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