The proxy which will provide shareholders with more information about the proposed deal is expected to be released in the next 7-14 days, which will provide more insight about the merger plans which would significantly boost Oracle's cloud presence, and allow it to go toe to toe with arch rival Salesforce. Until then Mr Gianforte has to stay stumm.
But he can hardly front the users' meeting and stay silent. So what is he planning to tell them?
First about the business itself; 'This year we are just over 1,000 employees, Wall Street expects $US226 million (in revenues), we're profitable and cash flow positive, have $US250 million cash on the balance sheet, and have some debt, but less than that.'
Mr Gianforte said that the company is also growing 20-30 per cent a year, with offices in seven countries. RightNow tools are sold purely from the cloud with data centres in Europe and North America and plans to open one in Asia Pacific.
He will also present users with a view of what the future of customer service might look like when just about every device has an internet address and is connected. 'If I have a device in my car - the car will know device, the device know my car - if the company knows my car is stopped and I'm in a service station there's a lot of things you can do.'