Abiquo opens Australian centre to serve APAC region

Peter Dinham
Tuesday, 01 November 2011 22:20

Enterprise cloud software company, Abiquo, has opened a new sales and support centre in Melbourne to service a what it says is a growing customer and partner base throughout the Asia Pacific region. The Australian centre adds to Abiquo's existing office network across the United States and Europe.

The new centre is headed up by Melbourne-based director of customer support, Alun Carp. Carp said that, as well as providing local time zone support for customers in China, Japan and Australia, the Melbourne centre in conjunction with Abiquo's support centres in the US and Europe, will allow the company to provide 24-hour 'follow the sun' customer support without requiring duty staff to be on-call outside of normal business hours.

'The opening of the new center clearly demonstrates Abiquo's commitment to the region,' said Josh Rubens, managing director for Cloud Solutions Group, a cloud reseller and Abiquo consulting partner in Australia.

'Given the volume of demand for cloud solutions in the region, we are pleased to be working with a vendor that can support its partners and customers locally,' Rubens added.

'We are very pleased that Abiquo will now have support in the Far East time zone,' Masaaki Matsuzawa, executive vice-president, Telecommunication Systems Group, CTC, said.

Matsuzawa said CTC, which is one of Abiquo's premiere resellers for Japan, continued to see considerable interest in the Abiquo solution, 'and this will be very helpful in further growing our existing Abiquo customer base.'