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It is also building a global payments and transaction capability. This according to Mr Smith; 'Will deliver simpler, faster, easier banking for our customers while also providing cost, stability and risk management benefits for the whole group.'

Mr Smith tantalisingly added that; 'By building these core global capabilities, we also open the suite of new revenue opportunities that don't rely on our balance sheet and which will therefore improve our ROE (return on equity),' which sounds suspiciously as though the bank may be planning to offer access to that network to selected third parties, although Mr Smith did not elaborate.

He did however say that the bank was now establishing its reference architecture employing a mix of global and local systems and consolidating onto one IT platform in New Zealand.

'In Asia, technology will support the rapid growth by creating an agile technology platform that can be expanded as we grow our franchise in each country.  I want to emphasise, though, that this isn't a big bang approach, it's a one bank approach.  We have a very clear vision and so every investment we make is focused on delivering our business strategy, it's not just a series of projects,' he added.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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