UK based Allocate Software inherited a Melbourne-based development team when it acquired RosterOn for its customer base, intellectual property and people.
According to ANZ general manager Peter Croft, the company is looking to increase the size of the development team by 10% in the very near future to look after the localisation and support of its UK-developed HealthRoster product, and has no intention of moving development offshore.
Allocate has "a very strong relationship" with the Army and Royal Australian Navy, as well as its health sector customers.
"It's important that the development capability stays close to the client base," he told iTWire, as that allows faster turnaround.
"We're investing heavily in local development."
Allocate's software automates the task of developing rosters and assignments that take into consideration the range of skills required at particular times, staff preferences (particularly important in the health sector), and award conditions.
The process is "administratively burdensome... and prone to error" if done manually, he explained. The complexity means that different people may interpret the same situation differently, and an individual's interpretation may change when presented with the same situation at a later date.
Since payroll is typically an organisation's biggest cost item - accounting for 60 to 70% of budgets in the heath sector, Mr Croft said - it is important that rosters reflect the skills and specialisations required in order to provide the quality of service required without employing more people than are really needed.
The most recent versions of Allocate's products are designed for use on-premises or in the cloud.