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HP’s Enterprise Services division has announced a range of business process outsourcing (BPO) analytics services.

They are designed to “accelerate discovery of growth opportunities, efficiencies and cost savings while supporting improvements in compliance and mitigation of risk.”

HP has been attempting to promote governance and risk management services for many years – since before its unsuccessful purchase of services company EDS in 2008. CEO Meg Whitman said recently she wants the company to be more focussed, and with fewer products, so the release of a new product set must be regarded as strategic.

The BPO products were launched in Australia by HP’s Alan Bennett, vice president for enterprise services. “Interpreting and acting on ever-increasing structured and unstructured stores of big data is a challenge for enterprises around the globe,” he said. “Using analytics to make enterprise data relevant, quantifiable and actionable, while delivering it at the right place and right time, enables data-driven decision making that can create a competitive advantage.

“With the new HP Business Analytics Services, skilled HP BPO professionals analyse structured and unstructured data using proven best practices and methodologies to derive insights, facilitate decisions and define recommended actions for clients. This information helps clients unlock greater business value, including discovering potential growth opportunities more quickly, enhancing the total customer experience, improving product quality and optimising enterprise cost structure.”

HP says the services are flexible and technology agnostic, but will also use products developed through HP Labs, as well as software from HP business analytics subsidiaries Vertica and Autonomy, to analyse structured and unstructured data.

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Graeme Philipson

Graeme Philipson is senior associate editor at iTWire and editor of sister publication CommsWire. He is also founder and Research Director of Connection Research, a market research and analysis firm specialising in the convergence of sustainable, digital and environmental technologies. He has been in the high tech industry for more than 30 years, most of that time as a market researcher, analyst and journalist. He was founding editor of MIS magazine, and is a former editor of Computerworld Australia. He was a research director for Gartner Asia Pacific and research manager for the Yankee Group Australia. He was a long time IT columnist in The Age and The Sydney Morning Herald, and is a recipient of the Kester Award for lifetime achievement in IT journalism.

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