Home Business IT Technology NBN for Business to deliver multiple voice services over fibre
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NBN Co has announced NBN for Business, a service that will allow providers to offer up to 50 voice 'lines' to a location.

Among the first service providers that will take advantage of NBN for Business will be Internode, iiNet, M2/iPrimus, and Macquarie Telecom.

"Internode welcomes the NBN For Business service enhancement – it will ensure that we can continue to deliver services that meet the exact requirements of our small business and corporate customers now and well into the future," said Internode product manager Jim Kellett.

"The enhancement offers us more flexibility to package products in the way that matches our customers' business needs, with the reliability and speed that fibre networks bring."

NBN for Business will also provide extended support for service providers, including a one-hour response time and seven-days-per-week service.

The service level agreement between NBN Co and service providers sets a limit of 12 hours on service restoration in urban areas, 12 hours plus one day in rural areas, and 12 hours plus two days in remote locations.

Jim Hassell, head of product development and sales for NBN Co, said "NBN for Business offers service providers the tools to tailor packages for businesses, allowing them to make use of a host of new digital tools to increase productivity and maintain their competitive edge.

"By embracing new technologies, Australian businesses can become more agile and responsive to their customers' needs, potentially lower their operating costs and open up new markets."

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.

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