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The migration to Agile, instead of waterfall-style, software development is delivering huge productivity gains for finance giant JP Morgan. The global champion of the Agile transformation this week said that the organisation has achieved a 30 per cent improvement in time to market; 28 per cent more software development throughput; and 80 per cent reduction in production defects as a result.

Speaking to iTWire from Scotland, Stephen Flaherty, head of software development for JP Morgan Asset Management, said that about 71 per cent of his group’s software output is now achieved using the Agile approach which eschews large monolithic software development projects, in favour of a more iterative – Agile - approach to development. He said that ultimately the organisation would probably conduct about 80 per cent of development using the Agile approach, with waterfall techniques retained for infrastructure programmes, or where required on projects conducted in association with technology vendors.

Acknowledging that to some people Agile remained the province of “bean bags and lava lamps” Mr Flaherty said that attitudes had now pivoted in JP Morgan to the extent that “the rule now is why not - rather than why.”

He acknowledged however that one of the greatest challenges in the Agile transformation had been to reshape the culture of the organisation, away from the command and control models demanded by waterfall, to a flatter, more egalitarian culture promoted by Agile

Mr Flaherty said that Agile was delivering speed, predictability and quality to software development across the group. Despite operating in a highly regulated environment, he said that the approach also increased the quality of systems, and allowed much faster redevelopment if regulations changed.

The Agile approach is being picked up across the JP Morgan group worldwide, and Paul Gladigau, the Sydney based head of technology at JP Morgan Worldwide Securities Services has been an enthusiastic fast follower. He and his team have been able to piggyback on the “Agile playbook” and use the same tried and tested tools that have been developed or used by Mr Flaherty’s team.

The company believes the approach is delivering a competitive edge in terms of its ability to respond nimbly to changing market conditions. According to Mr Flaherty it’s now so far ahead of rivals that; “We can’t learn anything from other financial services companies” and is instead talking to organisations like Google. “We have to learn from other industries that have done this at this level,” he added.

Mr Gladigau said that WSS had embraced Agile, and now had 80 of its IT team of 140 equipped with Agile skills. He said that Australia was recording 30 per cent improvement in development efficiency, and that the Agile approach was being applied to “90 per cent of our strategic programmes,” although he said that there was no target being set in terms of how many of all development programmes would eventually be run using Agile approaches.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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