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CUA core system to launch early 2013

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Credit Union Australia is on track to complete its two year project to update its core banking platform early next year and has announced a five-month staff-leave freeze from January to May in order to ensure all its staff are trained in how to use the new platform.
About 800 of the company’s 950 staff will have to be trained in how to use the system in order to avoid any hiccups for either CUA or its customers according to Dawn Tsoubos, CUA’s general manager of human resources. CUA telegraphed its leave freeze plans to staff earlier this month in a move that has been condemned as “unreasonable” by the Financial Services Union.

Ms Tsoubos said that CUA was collaborating with the FSU, and was prepared to offer some flexibility to people who had “extenuating circumstances” for taking leave in the first five months. She said that a programme of blended learning involving face to face and online training modules was currently being developed which all front facing staff would have to complete before the new core system was rolled out.

CUA selected Tata Consultancy Services’ BaNCS as the basis for its new core banking system in March 2011. Last October it announced it had also signed with TCS for the BaNCS online banking system.

Dubbed “Project Nucleus” inside CUA, Tsoubos said that the core banking programme was going “extremely well” with implementation scheduled to begin in the first half of next year.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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