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Perth based Kitchenware Direct wants to be one of the first 100 companies in the world to use NetSuite’s Commerce as a Service offering which was announced this week.

Peter Macaulay, a director of the company, which has been a user of NetSuite’s cloud based business information systems for the last five years, said that although the company already used NetSuite’s ecommerce system, the opportunity to move to Commerce as a Service should deliver faster results for customers, and that the company was keen to be one of the early adopters.

He’ll have to stand in line though as NetSuite decides which of its 14,000 international customers make the cut to be selected as one of the first 100 users of the CaaS system. While NetSuite hasn’t revealed the criteria for selecting the first 100 users, it isn’t going to restrict the trials to the US.

According to Dean Stockwell, vice president for professional services for NetSuite in Asia Pacific, a large technology company in Japan is one of the first ten pioneers of the CaaS service, and the system being developed with that company will help shape the final form of the SuiteCommerce services.

Mr Stockwell acknowledged that NetSuite was deliberately “Drip-feeding the product out” in order to ensure that not only did the service work properly, but NetSuite’s back end data centres would be able to meet demand. As to when the service might be available generally Mr Stockwell said “when it’s ready.”

Speaking during the SuiteWorld conference in San Francisco, the Commerce as a Service offering unveiled yesterday by CEO Zach Nelson today won plaudits from NetSuite users keen to push more of their business into the cloud. A series of further announcements about the NetSuite product roadmap were also made today by the company’s founder and chief technology officer Evan Goldberg.

One of the most warmly received announcements was about an upgraded dashboard scheduled for release in 2013 which will provide more streamlined reporting of a company’s performance based on the real time data in the ERP systems. Mr Macaulay from Kitchenware said that; “At the moment you can almost get information overload with the dashboard.”

The redesigned dashboard with the ability to drill down through charts and graphs on the fly would be more useful he said, and also avoid the need for managers to feed transactional data into a separate repository for later analysis.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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