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Australian SMBs are only marginally better prepared for disasters than those around the world.


A survey conducted by Applied Research for Symantec suggests that "some 43% of businesses across Australia and New Zealand don't have a disaster recovery plan in place," according to Steve Martin, head of SMB products for Symantec's Pacific operation.

43% is a little better than the 50% worldwide figure, but still leaves plenty of room for improvement. 35% of respondents said they don't have a plan but intend to create one, and the other 8% have no intention to create a plan.

Worryingly, that isn't always a conscious decision: 55% of those without a plan said it had never occurred to them. More reasoned - though questionable - explanations included a determination that disaster planning wasn't a priority (18%) or that IT systems aren't critical to the business (9%). As Martin pointed out, a butcher probably relies less on IT systems than an accountant does.

ANZ SMBs are also less likely to suffer from disasters - four per year, compared with the global average of six. Although they expect natural disasters to predominate, the most common cause is a power failure. That's followed by natural disasters (fire, flood, etc), malware/hacker problems, employees (accidental or deliberate actions), and upgrades and other system changes.

The trouble is that SMBs are often in a position to lose lots of data when a disaster does occur. 50% of local respondents said they would lose at least 30%. This is because half of the back up less than 70% of their data in the first place, and only 23% back up daily. Important items such as email and customer data aren't always backed up.

Planning is important - see page 2.


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.

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