Online group buying has taken off in a big way in the Australian market, with the market now worth nearly nearly half a billion dollars and significant growth predicted over the next 12 months and beyond.read more
Skype has launched Skype Connect 1.0 - previously available in beta as Skype for SIP - a service that enables a business' IP PBX or unified comms systems to make and receive calls via Skype.
According to Skype, by using Skype Connect, businesses can make outbound calls from desktop phones to landlines and mobiles worldwide; receive inbound calls from Skype-connected users worldwide by placing Skype's 'click & call' buttons on their web sites; receive calls from landlines or mobile phones in the corporate PBX using Skype's online numbers that have been purchased separately; manage Skype calls using existing PBX or UC systems' features such as call routing, automatic call distribution, conferencing, auto-attendant, voicemail, call recording and logging.
Companies using Skype Connect are charged a monthly channel fee of $US6.95 per channel (the number of calls that can be active at any one time is equal to the number of channels purchased). Calls are charged at Skype's standard rates.
Skype Connect has been certified to work with PBX and UC products from Avaya, Cisco, Siemens Communications, SIPfoundry, ShoreTel and others and also works with older TDM PBXs or key systems which can now add Skype through third-party IP gateways from AudioCodes, Grandstream and VoSKY. A full list is available here.
Skype also offers a certification guide and has appointed tekVizion labs as its certification partner.
With the launch of the commercial version Skype has set up a dedicated customer support facility that includes real-time chat for Skype Connect customers and for Skype Manager administrators.
VARs and system integrators have been enrolled in a new Skype Channel Partner Programme details of which are promised "soon".
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