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Banks continue to improve web site performance

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Bank site availability was also very high in July, with Gomez recording 100% availability for Westpac, Adelaide, CitiBank, St George, ANZ, Bendigo, NAB, Bankwest, and Rabobank.

The other five ranged from Macquarie on 99.94% to ING Direct on 99.73%. The overall average was 99.94%, up from 99.93% in June.

Note that these figures all apply to the banks' home pages, not to their internet banking services.

Disclosure: The writer holds NAB shares.

 

 

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.

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