Avaya and Microsoft team for unified communications

Stuart Corner
Wednesday, 08 March 2006 13:23

Business IT - Technology

Avaya and Microsoft have announced their intent to develop open standards, SIP-based interoperability between Avaya MultiVantage communications Applications and Microsoft Office Communicator.
They say the collaboration will give business users, intelligent, real-time communication and collaboration across the enterprise, regardless of the platform on which an end user resides.

With the joint solution, business users will be able to:
- Initiate calls with a click-to-dial from Microsoft Office Communicator and Avaya telephony endpoints that seamlessly interoperate between applications;
- View colleague's phone status and presence availability from within Microsoft Office Communicator and instantly send an instant message or click-to-dial any worker;
- Launch or answer phone calls from within Microsoft Office Communicator, and choose to conduct calls from the PC or Avaya desk phone.

The first of the joint solutions is expected in the fourth quarter of 2006.