Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
Melbourne IT services and software development company, Taten, has sealed an agreement with American banking technology provider, Anduin Systems, to take its financial services software platform into the US market.
Under the agreement, setting up a strategic
partnership, Anduin, which is based in Wisconsin, will take Taten’s
financial datahub – an internet-based software framework that
incorporates five individual software platforms – to the US marketplace.
Anduin CEO, Dan Miller, said that US banks and financial institutions
will have access to “world leading online financial services
technology” with the signing of a strategic alliance with Taten.
“In the current economic climate reducing costs and maintaining
relationships are two of the key issues facing US banks and financial
institutions.
“By partnering with one of Australia’s leading software providers, we
will be able to show financial institutions how they can use online
technology to significantly reduce the costs of customer acquisition
and retention.
“I believe the Tate datahub has the potential to revolutionize how US
financial institutions do business with their customers. The Taten
datahub is way beyond anything that is currently on offer in the US
marketplace."
According to Miller, while many financial institutions are struggling
to achieve the “holy grail” of a single customer view – Taten’s
technology can do this, he says – particularly for organisations that
have multiple products and services.
According to Taten CEO Jeff Lim, the Taten datahub grew from the
realisation that in any business, a number of inefficiencies “prevent
the building of effective customer relationships and therefore curtail
profitability.”
“These inefficiencies stem from the need – that exists in any business
– to capture key customer data at multiple points of the customer
lifecycle, aggregate and interpret data from multiple sources to
establish effective business processes, consistently communicate
relevant and timely information across a broad range of customer
interactions, and establish real time feedback loops as the inputs to a
continuous improvement process."
David Bass
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