Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
Indonesia is attracting more companies to use its outsourcing services, with the quality of its labour force, particularly IT graduates, underpinning the growth in services.
According to Bali-based Mitrais, the ability of
Indonesia services groups to recruit and train top quality graduates
from Indonesia’s specialised IT universities is a critical factor in
the decision of many Australian companies to outsource software
development.
This is a factor supported by analysts firm AT Kearney which says that,
while cost remains a major driver in decisions about where to
outsource, the quality of Indonesia’s labour pool is gaining importance
as companies “view the labour market through a global lens driven by
talent shortages at home, particularly in higher, valued-added
functions.”
AT Kearney’s Norbert Jorek, says its latest global services location
index (GLSI) survey on the outsourcing market showed that Indonesia had
overtaken Brazil to rise to number five in the ranking.
The GLSI analyses and ranks the top 50 countries worldwide for locating
outsourcing activities, including IT services and support. Each
country’s score is composed of a weighted combination of relative
scores on 43 measurements which are grouped into three categories:
financial attractiveness, people and skills availability and business
environment.
Mitrais vice president of software development, Mike Page, said the
ability of the company to recruit top quality graduate software
engineers and its internal training and competency assessment program,
combined with a near shore location and cost advantages to underpin the
growth in its Australian client base.
“Our current graduate intake completes its three month internal
training course at the end of August. This is the 8th course we have
run in the three years since the scheme was launched.
“Our experience bears out what A.T. Kearney is saying about the growing importance of the quality of the labor pool.”
David Bass
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