Peter Dinham
Friday, 19 June 2009 11:24
Business IT -
Technology
Page 1 of 3
The margin lending arm of the Bendigo and Adelaide Bank, Leveraged Equities, has deployed an online application process developed by Melbourne-based IT services company, Taten.
Taten CEO, Jeff Lim, says Leveraged Equities
adoption of its iApply Online Data Capture Framework, is driving new
efficiencies as well as providing accuracy and completeness of data in
the application process for both clients of the firm and its advisory
team, where previously about 60 percent of paper applications were
continually held up for processing because a lot of information had
been missed.
“This meant going back to the financial advisors to chase down the
missing information from the client. This could take anywhere up to two
weeks.”
Lim says all of Leveraged Equities’ client information required to set
up an account is now captured and validated online using iApply, and,
he claims the Taten solution is a “market leading” application in the
margin lending and leveraged equities industry which clearly
differentiates Leveraged Equities from the its competitors.
According to Lim, some companies in the margin lending and equities
industry don’t have an online application process in place, and of
those that do, he claims they only offer basic applications, such as
single borrower/joint borrower.
Lim also says that with iApply the information gathering process is
clear and simple to use, and allows application to be done to “suit the
client’s timeframe while they collect all the necessary information,
rather than having to continually contact the advisor and the advisor
continually contacting ABL.”
“There is much less human error, as the client information is captured
and validated online, and advisors and clients can save an incomplete
online form if they need to chase up more information, rather than
being forced to exit and start from scratch again.
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