IBM workforce planning solution for Qld. Hospitals

Peter Dinham
Wednesday, 17 June 2009 10:22

Business IT - Technology

“We realised the value of working with a vendor which has a strong customer orientation which is nothing short of extraordinary.  The decision to go with IBM Cognos workforce performance products and services was strategic for us especially since its acquisition by IBM, which we knew would provide us with peace of mind in terms of ongoing development of the toolset itself.”

Hudson says healthcare is a people-intensive industry, with minimal ability to automate patient care workflow, and that combined with workforce demographics that are expected to negatively impact the industry over the next 20 years,” the visibility of current and future workforce data is essential to maintaining a future operating service to the community.”

IBM says that, in the future, Mater Health Services will be able to model data which can then be fed into the design of learning and development programs at tertiary institutions, enabling the industry to train the right people for the right job at the right time, and resulting in the industry’s ability to attract qualified staff directly matching a particular skill in demand at a certain point in time.

“At Mater, our goal is to provide high quality services to our patients and be a centre of excellence in healthcare. The software is a packaged analytic application that can provide interactive insight into workforce issues such as capacity, acquisition, development, retention, performance, and compensation with consolidated analytic reporting from multiple systems,” Hudson said.