Sterling says its collaboration network solution will enable Mercer to automate the flow of information, including retirement benefit information to and from Mercer and the New Zealand Inland Revenue Department.
Andrew Godfrey, COO, Outsourcing at Mercer says the company conducted a lengthy market evaluation and chose Sterling Commerce based on its strong market footprint, brand reputation, and proven technical expertise in being able to transmit high volumes of messages in a secure and reliable fashion.
“We reviewed several solutions but were impressed with the scalability and proven expertise of the Sterling network and this was confirmed when we signed on to the network as this was both a rapid and smooth transition which enabled us to continue offering a seamless service to our clients.
“Since going live with the network, Mercer and our clients have reaped the benefits of a faster speed of messaging service and an overall leap in the quality of document visibility and transparency.”
Sterling says its network solution simplifies trading partner relationships by eliminating all paper-based transactions and providing end-to-end visibility and control over the business processes shared with outside companies, claiming that its network provides connections to more than 90 other public and private networks and manages as many as 4.5 million B2B documents a day with 99.9 percent reliability.