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No. 1 Story

Mobile operators get fixed price spectrum renewal in $3b Government windfall

The Government has offered Australia's three mobile operators, and vividwireless, renewal of their existing spectrum allocated on 15 year licences in the late 90s and early 2000s at set prices, while the Government expects to rake in $3 billion.

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Myki: Rolling Stock or Laughing Stock?

Business IT - Technology

Any government-inspired program that lacks any real-world commonsense will have to be 'sold' to us.

You will be assisted to understand the "fact" that Myki sounds like "My Key" which, as reported by The Age (quoted earlier) "underpins the concept of having a key for a new lifestyle."  Apparently, this will be explained in great detail to us as part of the expenditure of $3.8M of our very own money.  We should (very obviously) consider ourselves fortunate.

Excuse me while I go vomit (sorry, must have been the fish).

Worse yet, the name isn't even original – in 2000, South Korea introduced a smart-card based public transport ticketing system called Mybi.  Initially rolled out in the Busan area, it has since been expanded to include a large number of regions and, more importantly, a large variety of services; including the subway, taxis, buses, toll roads and parking lots – in other words a complete array of transport services.

So, let's return to the ongoing roll-out of the service.

We all remember the initial Geelong trial in December 2007 where a select group of Transport Ticketing Authority staff on a selected bus pretended to be like real passengers. 

Great trial!

In April last year, a subsequent trial, again involving TTA staff, over a two-week period tested 124 scenarios; only 112 were successful.  Shortly after, a re-charge machine on three successive attempts refused a $20 note being offered by Lynn Kosky herself.

In January this year, Myki was rolled out on a limited number of bus services between Geelong Railway Station and the Bellarine Peninsula.  The commuters have been singularly unimpressed with the system.

By March, the system was in use on all Geelong-based buses and the results have been significantly less than startling.  According to the report, buses are taking LONGER to load and unload passengers, touch-offs are failing to register, the driver consoles are regularly crashing (requiring reboot), "Myki Mates," the TTA supplied helpers on the buses, are often not present; the list goes on.

In response to the criticisms, TTA Chief Executive Gary Thwaites in the article linked in the previous article is quoted as saying "We have got a way to go in terms of teaching people how to use the system. We are doing everything we can."

Sir, I strongly disagree – clearly you are NOT doing everything you can.

Enough of the 'public' statements from the TTA and other official sources.  What's happening deep in the underbelly of the beast?



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