Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
The director of user experience for Firefox at Mozilla,
Mike Beltzner, has tried to keep the peace and admits that there are
problems with Firefox 3.0.1 and Norton Identity Safe.
Although some of the advice does sound, at least
at first, a little bizarre. Take this response in a Google Groups
support forum
to a user complaining that he or she has lost their Identity Safe
logins and passwords, as well as their bookmarks, when upgrading from
Firefox 3.0
"Please make sure that you don't have any antivirus or firewall
software running" says Mike. Which is odd when you consider it is a
feature of a security product that is being talked about.
Fans of Brit sitcom The IT Crowd will love the next bit as he also suggested "try giving your computer a reboot."
Mike and Mozilla are only too aware of the problems, and the problems
in finding a solution as it would seem recreating it the QA labs has
been impossible so far.
It appears likely that the fault lies with older Norton installations
that have not been updated properly, preventing Firefox from
terminating entirely when closed, and so causing problems finding
certain files after an upgrade.
Hence the 'have you tried turning it off and on again' approach which apparently has worked in some case. Not so daft after all then. But Symantec, it seems, might have had the final say on this one.
Tony Weiss, the Norton Forums Administrator at Symantec, has told users
that a Norton Internet Security patch is available. NIS 2008 users have
to first update to v15.5 in order to use this though.
A similar patch is available for Norton 360 users, both accessible via the Symantec Live Update system.
So maybe the problem is now solved after all, and Mozilla and Symantec can happily live together again.
However, as 'roosterfish' points out in the Norton support forum
"Some notification on the issue from both Norton to its paying
subscribers, and Firefox at the prompt to update to version 3, might
have been nice.............."
David Bass
| For the fourth year in a row, IDC has placed content security provider Websense (NASDAQ: WBSN) at the top of the IDC Worldwide Web Security 2011 –…
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