iTWire - VMware foul-up causes premature licence expiry

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VMware foul-up causes premature licence expiry

Stephen Withers
Monday, 18 August 2008 06:50

Business IT - Technology

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Customers were notified of the availability of the new software via email.

The company has warned customers that they may encounter "challenges" (including internal change control procedures, no server being available to accept running virtual machines, and the inability to schedule a maintenance window) when it comes to installing the express patch, but says that support providers can assist with alternative installation procedures in such cases.

Update 2 for ESX and ESXi was released in late July. The licence time-out surfaced on the morning of August 12, and VMware provided the express patches that night (US time). The revised versions of the software were released early on the morning of August 14.

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