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Telstra adds one million mobile services, but Sensis plummets

Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.

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Cisco simplifies IP telephony for SMEs

Business IT - Technology

Cisco Systems has moved to greatly simplify the installation of an IP telephony system by an SME, with bundles of new and existing IP telephony and networking products.

The are aimed at companies with between 20 and 150 employees. Managing director of Cisco, Australia and New Zealand, Ross Fowler, claimed the company had been struggling in this sector of the market because of the complexity of its products. However, he told ITWire he did not believe any of Cisco's competitors had really solved the problem of ease of installation at this end of the market, and that the Cisco offering was well ahead of the competition.

The 'Cisco Business Communications Solution' is based on a new switch, the Cisco Catalyst Express 500, and the 'IP Communications Express Solution' featuring Cisco CallManager Express, a version of Cisco's main IP telephony software application, and Cisco Unity Express, its unified messaging application within the Cisco Integrated Services Router (ISR).

The Catalyst Express 500 is the core of the new offering. According to Kathy Hill, Cisco's senior vice president ethernet and wireless systems, "We built the Catalyst Express from the ground up specifically for businesses with 20 to 250 employees who want to run or are planning to run data networks and IP phone systems on one network. Unlike most switches on the market, the Catalyst Express is neither a retrofit of an existing switch for larger corporations nor is it a rudimentary switch without sophistication or scalability. The Catalyst Express offers the exact capabilities smaller businesses need to securely run voice, data, and even video over their IP LANs."

Don Proctor, senior vice president of Cisco's Voice Technology group, said: "we've created a variety of graphical user interface tools for assisting in the set up and management of our communications systems for smaller businesses. These are the real lynchpins to our offerings, since they give smaller businesses - and the consultants and systems integrators that serve them - easy to use tools that greatly speed time to deployment, and, as a result, lower the cost of installation.

"Instead of working with text-based, command-line programming, our customers and partners can use such products as the Cisco Quick Configuration Tool, the Cisco Voice Provisioning Tool, or the Ciscoworks IP Communications Operations Manager, to name a few, to manage their networks. These software programs complement our newly updated Cisco Network Assistant, which helps configure switches, routers, and wireless access points from a single graphical user interface."

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