The Government has offered Australia's three mobile operators, and vividwireless, renewal of their existing spectrum allocated on 15 year licences in the late 90s and early 2000s at set prices, while the Government expects to rake in $3 billion.
Oracle has announced the latest version of its SaaS CRM solution, CRM On Demand Release 15 in Australia. The new version of Oracle CRM On Demand, formerly Siebel CRM On Demand, introduces what Oracle describes as Social CRM capabilities for the Australia market, including social networking and collaboration capabilities.
According to Oracle, Social CRM will enable users
in Australia to become more effective and productive in their jobs
through easy-to-use, focused collaborative applications that become
‘smarter’ by leveraging the collective intelligence of social networks
and work both within and outside the barriers of companies.
The collaboration features in the new CRM On Demand includes a
combination of Sticky Notes and a Message Center, designed to allow
back-and-forth commentary that is up-to-date, consolidated,
centralised, and easily accessible and viewable through a home page,
without having to navigate to specific records. For example, pertinent
team members can subscribe to sticky notes, creating a social network
that is associated with an opportunity where all members of the network
are kept up to date simultaneously.
The new release also includes end-user customization of Oracle CRM On
Demand objects via widgets, gadgets and personal portals, as well as
user interface integration with other Web applications.
According to Oracle, customers can take Oracle CRM On Demand objects,
such as top accounts or contacts and include them within their web
portal applications, such as iGoogle or MyYahoo!, and incorporate
content from other web applications and RSS feeds. In addition, the new
release includes customisable dashboards that can be tailored for
specific business needs and metrics of individual organizations.
In the mobile CRM area, Oracle has also announced Oracle Mobile Sales
Assistant, a new product that provides mobile CRM access for Oracle CRM
On Demand customers in Australia.
David Bass
| ComOps, a leading Australian provider of business software products and services, has won a competitive tender to deploy its Salvus safety, r…
How to Make Business Discovery Work for Your Business
Business Discovery takes its cues from consumer apps. Like Google, it encourages us- ers to hunt for and explore data without worrying about or even noticing the underly- ing technology. Their entire experience is working within an intuitive interface to get real-time, self-service results with only minimal training. ...more
Try an easy-to-use set of web-enabled
tools for business-class productivity services. Office 365 provides
anywhere-access to email, important documents, contacts, and calendars
on almost any device.
LATEST HEADLINES FROM YOUR IT
