Home Business IT Security Billabong website hacked; reveals passwords of 21,000 users
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In order to make life easy for all concerned, Billabong chose to store details for their web site subscribers in plain text. How very thoughtful.

iTWire recently wrote in somewhat glowing terms of the steps Nvidia took to ensure the web access accounts of its customers were well protected.

We can give no such praise to whoever built Billabong's website.

According to a dump from their password database, Billabong stored all passwords in plain text - presumably this made it easier to tell a user what their password was if they'd forgotten it. It also made life very easy for any hackers who wished to masquerade as the users on the site.

It also made the process (for any user who made this mistake) of trying the Billabong password against the email account. What could be easier than to write a simple script that lifted the email address and password out of the dump file and attempted to log in with them at the various webmail services.

Until SC Magazine brought the breach to Billabong's attention, the company was entirely unaware of the problem.

It appears that all accounts have been disabled, but the total lack of ANY advice from the company on their website is very concerning - the average user will not know that their password (possibly used elsewhere) is visible in plain text.

The company has been contacted for comment.

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David Heath

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David Heath has over 25 years experience in the IT industry, specializing particularly in customer support, security and computer networking. Heath has worked previously as head of IT for The Television Shopping Network, as the network and desktop manager for Armstrong Jones (a major funds management organization) and has consulted into various Australian federal government agencies (including the Department of Immigration and the Australian Bureau of Criminal Intelligence). He has also served on various state, national and international committees for Novell Users International; he was also the organising chairman for the 1994 Novell Users' Conference in Brisbane. Heath is currently employed as an Instructional Designer, building technical training courses for industrial process control systems.

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