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Microsoft and SAP are falling behind when it comes to taking advantage of open source technology, despite cut-throat competition in the enterprise software market, a new analysis by Gartner has found.
In a presentation on the four enterprise applications software
"megavendors" -- IBM, Microsoft, Oracle and SAP -- Gartner research
vice president Yvonne Genovese said that the US and German software
giants both had only "minimal" strategies for developing and supporting
open source, a situation which is likely to remain the case until 2015
or beyond.
Speaking at Gartner Symposium ITxpo in Cannes, Genovese said IBM was
the most sophisticated in its adoption of open source technologies and
techniques. "IBM is continuing to advance itself with using and
embedding and directly commercialising open source," she said.
While Oracle's proposed purchase of Sun would give it "some momentum",
the other two were doing little in the open source space, Genovese
said. "If you're looking for open source today you're likely not going
to find anything much in an SAP or Microsoft environment."
Genovese also predicted that enterprise sales tactics from the big four
will become increasingly desperate as they fight to wring more money
from existing business customers and lock them permanently into a
single platform.
"If you look at it, each one of these vendors has a plan to encompass
the application stack from the business applications all the way down
into the database," she said.
"Many of them look like they're competing for the same stack. I
wouldn't be surprised if many of you find that your account reps are
coming in and trying to encroach on the others on a daily basis. You
are a customer and they're going to come back to you time and time
again and try to get more revenue."
Those vendors will increasingly rely on the fact that tight economic
times mean that businesses have little option to switch away from their
existing platforms. "The ability to change things like business
applications has literally gone away. Maintenance is a huge issue in
the market now, because there's lock-in. Most of you are paying for the
software you own every five years."
The desire to make money also meant that industry-specific solutions
would be harder to come by despite those fees, Genovese said. "These
vendors are serving a lot of clients in multitudes of industries with a
lot of different needs. They're not necessarily looking at you and your
needs."
"They are building products that fit the largest target market audience
size for the least amount of functionality -- I'm right on the edge of
saying generic. You have to watch how far they're going to go into
industry or customer-specific capabilities."
Dieneke Koster
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