At a time when banks are shedding IT roles by the dozen, it seems counter-intuitive that 83 per cent of the nation’s chief information officers should report they are confident about the future of their business to the extent that 45 per cent expect to hire IT staff in the first six months of the year. The question remains – is this a dead cat bounce?
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Stuart Corner
Wednesday, 05 May 2010 10:53
The need to integrate mainstream enterprise applications such as ERP and CRM with unified communications services and make them accessible from any device, anywhere will drive all these applications into the cloud over the next few years, according to Verizon Business' UC practice manager, Ben Green.
Green says that the 'unified communications as a service' (UCaaS) platform of the future will provide a full suite of communications services, such as hosted IP telephony, voicemail, email, instant messaging and presence, but more importantly will interface readily to other applications such as ERP and CRM, virtualised and running in the cloud.

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Microsoft Office 365Try an easy-to-use set of web-enabled tools for business-class productivity services. Office 365 provides anywhere-access to email, important documents, contacts, and calendars on almost any device. |