Davey Winder
Tuesday, 12 August 2008 16:28
Business IT -
Networking
Page 2 of 3
What a difference in the case of MobileMe, which also
suffered an email outage
yesterday. Both mobile and desktop clients having no access to email
for a total of four and half hours.
The first place to look, obviously, would be the
MobileMe status update postings.
You know, where just a couple of weeks ago an anonymous Apple official
said "Steve Jobs has asked me to write a posting every other day or so
to let everyone know what’s happening with MobileMe, and I’m working
directly with the MobileMe group to ensure that we keep you really up
to date."
This was, so we all thought, the
first official Apple blog and a sign that the
company was taking its customers seriously and would really be keeping
us informed about just this kind of problem.
Wrong, wrong, wrong.
The MobileMe 'blog' remained silent. The last posting was on July 29th
when the Anonymous Apple Insider effectively said "go home fanboys,
nothing to see here, we've fixed it all." Mind you, it also said "Next
post later this week" so unless Apple has invented the 14 day week I am
inclined not to believe him or her.
It is not as if we don't all know that MobileMe is the
Apple problem
child. Even Daddy Jobs has
admitted, albeit in a
leaked email, that it had not been
behaving like a son or daughter of Apple should. It was launched too
early, Jobs concedes.
Face to face, it seems, Jobs was a little more 'profane'
according to
the Daring Fireball blog which
claims that during a MobileMe team lecture from Jobs, which lasted 40
minutes, he told them something which equates “You better f***ing fix
it by the end of the year.” Daring Fireball blogger John Gruber admits
this was "paraphrasing, but" he says "you get the picture."
Does Apple actually care about customers? More on page 3...
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