A Melbourne based company is promoting easier interaction between people, government departments and service providers.

HubCare is one of those relatively unknown - at least to most people - Australian companies that does interesting and useful things.

Group executive officer Ruby O'Rourke told iTWire that HubCare has been in business for eight years and is an "outcome broker for government."

What that means is that it provides people with bidirectional information sharing with government departments and service providers.

More than a million people have already opted-in to the service, which gets around the need to provide information individually to organisation such as Centrelink or a childcare centre.

And in return, participants have access to a portal that delivers information in a way that is "culturally relevant to the citizen," said Ms O'Rourke. "HubCare is about turning the way Government interacts with citizens around, so that government goes to citizens, rather than citizens going to government."

Individuals have control over their own 'vault' of data, she explained, granting API access to government organisations so they can deliver services.

Director and co-founder David Salajan pointed out that people can withdraw from HubCare's services whenever they like, and if they wish they can leave their data stored on AWS or move it elsewhere.

"People have the right to go into their data and pull down the windows and close the door," he said.

So what do the company's systems actually do? Please read on.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.

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